Privacy Policy

UK BTEC Online ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

Personal information you provide:

• Name, email address, and phone number when you book a consultation or contact us
• Student age, education level, and country of residence during the enquiry process
• Any additional information you provide in messages or forms

Information collected automatically:

• Cookies and usage data (pages visited, time spent, browser type)
• IP address and approximate location
• Referral source (how you found our website)

2. How We Use Your Information

• To respond to your enquiries and book consultations
• To process enrolments and manage your account
• To improve our website and services
• To send relevant information about our programmes (with your consent)
• To comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data. Your information is stored securely and only accessed by authorised personnel. We retain your data only as long as necessary for the purposes described in this policy.

4. Third-Party Services

We may use third-party services for:

• Email communication and form processing
• Website analytics (to understand how visitors use our site)
• Payment processing (for enrolment fees)

These third parties have their own privacy policies governing the use of your data.

5. Cookies

Our website uses cookies to improve your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function; analytics cookies help us understand how visitors interact with our site.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing of your data
• Request transfer of your data to another service
• Withdraw consent at any time

7. International Data Transfers

As an international school serving students worldwide, your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.

8. Contact

For any questions about this privacy policy or to exercise your data rights, please contact:
Rhys Coombes
Email: rhys.coombes@gmail.com

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.